Shree Ganesh Communication

— PRIVACY POLICY —

1. Introduction

Shree Ganesh Communication respects your privacy and is committed to protecting personal and business data collected through our messaging and communication services.

This Privacy Policy explains how we collect, use, process, store, and protect data in compliance with the Information Technology Act, 2000 and applicable Indian data protection regulations.

2. Information We Collect

A. User Information

  • Name
  • Business name
  • Phone number
  • Email address
  • Business verification documents

B. Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system

C. Cookies & Tracking Data

  • Website usage analytics
  • Session tracking
  • Preferences storage

D. Message Data

  • Message content
  • Recipient phone numbers
  • Delivery reports
  • Timestamps
  • Template usage data

3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Process WhatsApp & RCS activations
  • Ensure regulatory compliance
  • Improve service quality
  • Prevent fraud and misuse

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm that:

  • You have obtained explicit opt-in consent from end-users.
  • You authorize Shree Ganesh Communication to process message data through Meta and telecom operators.

We process data strictly for business communication purposes.

5. Legal Basis for Processing

Processing is based on:

  • Contractual necessity
  • User consent
  • Compliance with legal obligations
  • Legitimate business interests

6. How We Use Collected Data

We use data to:

  • Transmit messages
  • Monitor delivery performance
  • Provide customer support
  • Comply with Meta & RCS audit requirements
  • Maintain transaction records

We do not sell personal data.

7. Data Retention & Deletion

  • Data is retained only as long as necessary for service provision and legal compliance.
  • Users may request deletion subject to regulatory requirements.
  • Message logs may be stored for audit purposes as required by law.

8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (WhatsApp)
  • Google (RCS infrastructure)
  • Telecom operators
  • Cloud hosting providers
  • Government authorities (if legally required)

Such sharing is strictly limited to operational and compliance purposes.

9. Security Measures & Encryption

We implement:

  • Secure servers
  • Firewall protection
  • Encrypted data transmission (HTTPS)
  • Restricted access controls

WhatsApp messages are end-to-end encrypted as per Meta’s infrastructure.

10. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve functionality
  • Analyze visitor behavior
  • Enhance user experience

Users may disable cookies through browser settings.

11. Data Transfer & Storage (India-based)

Primary data storage is maintained within India or in secure servers compliant with applicable data protection standards.

Cross-border transfers, if any, occur only through secure and lawful mechanisms.

12. User Rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion (subject to law)
  • Withdraw consent (where applicable)

Requests may be sent to shreeganesh3131@gmail.com.

13. Policy for Children

Our Services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors.

14. Updates to Privacy Policy

Shree Ganesh Communication may update this Privacy Policy periodically. Revised versions will be published with updated effective dates.

15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes shall fall under jurisdiction of Pune, Maharashtra courts.

16. Contact Information

Shree Ganesh Communication
Shop No-18, Majestic Memories,
Hadapsar, Near Sanket Park, Momadwadi Road,
Pune – 411028, Maharashtra, India
Phone: 8956301319
Email: shreeganesh3131@gmail.com

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Our Services

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Personalized communication strategies tailored to your business needs.

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Data-driven insights to enhance your messaging and audience reach.

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Collaborative planning to craft clear, effective communication campaigns.